Privacy Policy

Privacy Policy

We value the relationship we have with our customers. We recognise that, in order to work with you, you will need to share information with us so that we can provide you with our services. Therefore, we have created this privacy policy to explain how Global ELT collects and uses your information. We will also explain the steps we take to protect any information you provide when using our website.

Global ELT is committed to ensuring that your privacy is protected. Should we ask you to provide information to help us identify you when you are using our website we will only use your information in accordance with this privacy statement.

Global ELT reserves the right to amend this policy from time to time by updating this page and you are advised to review this page from time to time to ensure you continue to be happy with the terms of this policy.


What we collect:

We may collect the following information about you:


contact information including telephone numbers and email addresses

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers provided by Global ELT or from the publishers of the materials we sell.

What we do with the information we gather:

We require this information to process the orders you place and to ensure you receive your orders within the terms offered by us. Additionally, we use this information for:

Internal record keeping e.g. to raise your invoice and provide you with a statement of your account and also to deliver your orders. 

To improve our products and services.

Sending order confirmations.

Whilst we will never sell your data, we do need to share it with third parties to facilitate delivery. As such, the information we share with our delivery provider includes your name, address and in some cases a contact number so that the delivery driver can contact you to fulfil the delivery.

Periodically, we may also send promotional emails about new products, special offers or other information which we believe may be of interest. However, we shall only do this if you have provided us with your consent to do so. You can withdraw your consent at any time and you will no longer receive information from us.

Gloal ELT will never sell your personal data to any third party and nor will we process your data outside of the European Economic Area (EEA). However, if you are paying by credit card, please note that our third-party card-payment-service provider may process some of your data outside of the EEA.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise the website according to your interests.



We are committed to ensuring that your information is as secure as possible. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.