Terms & Conditions


The prices on this website are in pounds sterling and are kept up to date on a regular basis. However, they may be subject to change without notice. 

Prices are reviewed in January each year. Customers will be informed of any significant increases at the time of the order.  All listed prices exclude VAT unless otherwise indicated.


VAT Explanation

VAT  (UK Customers only)

Books on their own are zero rated for VAT.

Some Books with CDs, CD-ROMs, DVDs, Online Access Codes are subject to partial VAT. 

CDs, CD-ROMs, DVDs, E-Books, etc. are fully vatable.

The current UK VAT rate is 20%. The amount of VAT charged on your order will be shown in your Shopping Basket / at Checkout.

If you are ordering outside of the UK you will NOT be charged VAT.



Every effort is made to stock all key titles and we aim to despatch orders as soon as possible. If an item is not currently in stock, the dispatch information is displayed next to the title. In the case of an item being unavailable, we will advise you by email.



Cancellations for any items not immediately available from stock must be made within 48 hours. We reserve the right to apply charges to late cancellations.



Faulty or damaged items must be reported to us within 7 days of receipt.


If you have any queries please contact:

Tel: +44(0)1273251907

Fax: +44(0)1273688232

Email: orders@globalelt.co.uk


Your Account with us

When you register with our website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions made using these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised. If any of your details change you must inform us as soon as possible or you may update your them by signing into your account .


We must receive payment of the whole of the price for the goods that you order before your order can be processed.  We will confirm that your order has been received by sending an email to you at the email address you had provided. The email will include your name, the order number and the total price charged.

We will not process any orders in the case of errors or inaccuracies regarding the items  appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email and reserve the right to cancel your order.